Reference

Your Data Rules Before Lobby Access

Auto Roulette, Slots, Tennis Betting, Crash Games, Bingo and Fish Hunter all create account data when you browse, transact or ask for support; this Privacy Policy explains what…

DANA privacy contextOVO wallet recordsGoPay status checksQRIS scan logs
mpo200login Your Data Rules Before Lobby Access
PRIVACY CONTACT

Policy Contact Paths That Stay Clear

Privacy requests should not feel like a maze. We give you clear contact routes for access copies, correction, deletion, cookie questions and wallet-data concerns tied to DANA, OVO, GoPay or QRIS. Keep your registered phone number ready, because our team may ask for an account step, such as confirming the last wallet reference, before changing personal details.

Team online

Live chat privacy queue

Use live chat from 09:00 to 01:00 WIB for quick privacy questions, cookie concerns or account access checks. We may ask for your username and last DANA, OVO, GoPay or QRIS reference.

Email request record

Send detailed requests to [email protected] when you need a data copy, correction or deletion check. Include your registered phone number and avoid sending wallet app PINs, passwords or full identity scans.

Account menu request

Inside your account, head to Account > Profile > Privacy Request to file a change request. This path attaches your account ID, device time and session status so we can answer with fewer follow-up questions.

DATA CONTROLS

6 Privacy Controls Inside Your Account

Your privacy choices sit close to your account settings, not hidden away. From Account > Profile > Privacy Request, you can ask us to update your name spelling, check device sessions or…

Account data checks

We use your phone number, username and login records to identify your account before changing personal details. If a request comes from a new device, we may ask for another account step first.

Wallet data handling

DANA, OVO, GoPay and QRIS records are used to match transactions, detect errors and answer wallet disputes. We keep references, status and timestamps, not your wallet app PIN or private app password.

Cookie choices

Cookies support login sessions, language settings and basic fraud checks. You can clear them in your browser, though we may ask you to sign in again when the session token is removed.

Device session view

We record browser type, IP signal, device time and login result to spot account takeover attempts. If you see a session you do not recognise, contact us before changing wallet details.

Retention and deletion

We keep account and wallet records while your account is active, then retain limited records for disputes, security checks and legal requests. Deletion requests are assessed against those practical record needs.

Correction requests

If your name spelling, phone number or email is wrong, ask for a correction through Account > Profile > Privacy Request. We may verify the last payment reference before applying the change.

Privacy Questions You May Search

These questions focus on how this Privacy Policy works after you open an account or connect a wallet. We answer in plain terms so you know what we collect, how long we keep it and how to contact us. Use the same phone number on your account so we can match your request safely.

We collect your username, phone number, login records, device signals and account activity needed to run your account. If you connect DANA, OVO, GoPay or QRIS, we also record payment references and status.

Yes. The policy covers wallet labels, transaction references, timestamps, match results and status messages. We do not ask for your wallet app PIN, and you should not send it through chat or email.

Send a request through Account > Profile > Privacy Request or email [email protected]. Include your username and registered phone number so we can confirm the account before preparing a copy.

You can request a correction through the account menu or live chat during 09:00 to 01:00 WIB. We may ask for your last wallet reference before changing personal or contact details.

We keep records while they are needed for account service, security checks, payment disputes and legal requests. When those needs end, we remove the data or anonymise it where practical.

Clearing cookies may sign you out and remove saved language or session choices. Your account remains, but we may ask you to log in again and pass normal security checks.

Use live chat for quick questions, email [email protected] for detailed requests or open Account > Profile > Privacy Request. Our team may verify your identity before sharing or changing data.