Data We Collect Before Lobby Entry
We collect only the account, wallet, device and session details needed to run your account flow, protect access, settle transactions and answer privacy requests. When you add DANA, OVO, GoPay or QRIS, we record the wallet label, transaction reference, status, time and account match result; we
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do not ask for your app PIN. Cookies keep you signed in, remember language choice and help us detect unusual logins from a new browser. If you open the lobby from Medan on mobile, device details may be logged so we can separate your normal session
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from account takeover risk. Access and eligibility depend on local law and are available only where local law permits. We keep records for account service, dispute handling, security checks and legal requests, then remove or anonymise data when we no longer need it.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.